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Duration: 1 or 2 days

Designed for:

Company personnel who will be expected to carry out internal quality systems auditing

Course Aims:

• To familiarise delegates with Quality Assurance concepts.
• To familiarise delegates with the content of ISO 9000 audit requirements.
• To give guidance on audit methods and follow-up procedures.
• To give delegates opportunity to practice the auditing aspects of a quality assurance system.

Course Content

• Management Review
• Why we need to audit
• BS EN ISO 9000 Audit Requirement
• Audit Preparation
• Non Compliance
• Conducting Audits
• Reporting
• Follow-up Action
• Audit Schedules/Procedures

In addition to the above, the two day course includes:

In teams of two:

• Preparation of Checklist for Live Audit
• Conducting a Live Audit
• (Company to decide areas to be audited, coaching given throughout)
• Reporting on live audit using company's documentation
• Audit debriefing with management to discuss corrective actions