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Duration: 1 Day

Designed for:

Company personnel who are expected to write their own procedures or work instructions.

Course Aims:

  • At the end of the course delegates will be able to:
  • Understand the difference between procedures and work instructions.
  • Document procedures having already flow charted the process.
  • Understand the different levels of documentation within a quality system.

Course Content:

  • Levels of Documentation
  • Task Analysis
  • Job Analysis
  • Procedure Layout/Style
  • Flow Charting
  • Procedure Writing Practice
  • Alternatives to Written Procedures
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