To whom it may concern:
I just wanted to offer my thanks for the course held at the Master Robert
Hotel in Heathrow on 13th September. The course tutor, Russ Fielding was
excellent, and really had a good energy regarding the subject he was
teaching. I had prepared for a day of ISO9001:2000 and all it's many
factors, but Russ did a great job of breaking the whole structure down into
something that I, at least, understood well, and now have the confidence to
carry the tasks he prepared us for.
Many thanks again to Russ and yourselves, hopefully I will have the
opportunity to use you again for a course in the future.